VAT Exemption


If you are an individual purchasing INNOVO for the treatment of incontinence (pelvic floor weakness/bladder weakness), please tick the box on the checkout page to confirm that you are eligible for the 0% VAT rate. You are eligible for VAT relief on your order if:

You are not purchasing for a state regulated care or welfare provider or institution such as a nursing home or hospital, or for any other commercial purpose


You are purchasing INNOVO products for yourself or a member of your immediate family who suffers from urinary incontinence for your, or their, personal use in managing that condition


You, or the person for whom you are making this purchase, are not an in-patient or resident of an institution such as a hospital or nursing care home.

More information about VAT relief on our products can be found on the HMRC website. If you are an institution or charity, please contact us here.